Privacy Policy: What Data We Collect, Why, and User Rights
Privacy Policy – Canvas By N
Effective Date: 12/01/2024
At Canvas By N, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, why we collect it, and the rights you have in relation to your data.
Data We Collect:
- Personal Identification Information: We collect personal details, including your name, email address, phone number, billing information, and account credentials when you interact with our website or services.
- Health Information: For certain services, we may collect health-related data, including your medical history, allergies, and other relevant details required for your treatment.
- Usage Data: We collect data about how you use our website, including your IP address, browser type, and browsing patterns. This helps us improve the user experience.
- Cookies and Tracking Technologies: We use cookies to track website usage and preferences (see our Cookie Policy below).
Why We Collect Your Data:
- To Provide Services: We use your personal and health information to schedule and provide medical spa treatments and consultations.
- Communication: We use your contact details to send you appointment reminders, updates, promotions, and other communications.
- To Improve Our Services: Your data helps us understand how you interact with our website and services, allowing us to enhance your experience.
- Compliance: We are required to collect and process certain personal data to comply with applicable laws and regulations.
Your Rights Under the CCPA, GDPR, and Other Laws:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Correct: You can request corrections to any inaccurate or incomplete information we have about you.
- Right to Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.
- Right to Opt-Out: You may opt-out of receiving marketing communications at any time.
- Right to Withdraw Consent: If you previously gave consent to data processing, you can withdraw your consent at any time.
For more information, please contact us at [email protected] or call 818-600-8126.
Terms of Service: Rules for Use and Opt-In/Opt-Out Terms
Terms of Service
Effective Date: 12/01/2024
By using the Canvas By N website, you agree to comply with the following Terms of Service. If you disagree with any part of these terms, you should stop using the website immediately.
Rules for Use:
- Eligibility: You must be at least 18 years old to use our website or services. By using this website, you affirm that you meet this requirement.
- Medical Disclaimer: The information on this website is for informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before undergoing any treatments.
- Account Creation: You may be required to create an account to access certain services. By doing so, you agree to provide accurate and complete information. You are responsible for keeping your account information secure.
- Prohibited Activities: You agree not to engage in any unlawful activity while using the website, such as impersonating others, attempting to damage the site, or violating any applicable laws.
Opt-In/Opt-Out Terms:
- Opt-In: By submitting your personal information or making a purchase, you consent to receive communications from Canvas By N, including promotional content, service updates, and appointment reminders.
- Opt-Out: You can opt-out of receiving marketing communications at any time. To opt-out:
- Emails: Use the “unsubscribe” link provided in any marketing email.
- SMS Messages: Reply “STOP” to any text message you receive from us.
- Phone Calls: Contact us directly at [email protected] or 818-600-8126 to opt-out.
You may still receive transactional messages related to your appointments or orders even if you opt-out of marketing communications.
SMS Consent: Explicit, Informed Opt-In with Easy Opt-Out Options
SMS Marketing Consent
By providing your phone number on our website or during the booking process, you explicitly consent to receive SMS messages from Canvas By N. These may include appointment reminders, promotions, service updates, and other relevant information related to our services.
Message Frequency: You may receive several text messages depending on your interactions with us (e.g., booking confirmations, service updates, and promotions).
Message and Data Rates May Apply: Standard messaging and data rates may apply depending on your mobile carrier’s terms.
To opt-out from SMS messages, reply “STOP” to any text message you receive. Alternatively, you can contact us at [email protected] or 818-600-8126.
Cookie Policy: If Tracking Tools or Cookies Are Used
Cookie Policy
Effective Date: 12/01/2024
Canvas By N uses cookies and similar tracking technologies to enhance your browsing experience on our website. By using this website, you consent to our use of cookies as described in this policy.
What are Cookies?
Cookies are small text files stored on your device that help us remember your preferences and improve your experience on our website.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of the website, such as remembering your login or facilitating checkout.
- Performance Cookies: Help us track how you interact with the website, so we can improve functionality.
- Advertising Cookies: These cookies are used to deliver personalized ads based on your browsing behavior.
Managing Cookies:
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your user experience on our website. For more detailed information about how to disable cookies, visit your browser’s help section.
By continuing to use our website, you agree to the use of cookies as described in this policy.
Fee Notice: “Message and Data Rates May Apply”
Message and Data Rates May Apply:
When you opt into receiving SMS or other mobile communications, standard message and data rates charged by your mobile carrier may apply. Please check with your mobile provider for more information regarding applicable rates.
Compliance with Laws (TCPA, GDPR, and CCPA)
Canvas By N is committed to ensuring compliance with privacy and data protection laws, including:
- The Telephone Consumer Protection Act (TCPA): We ensure all SMS and phone communications are opt-in only, with an easy opt-out option available.
- General Data Protection Regulation (GDPR): We comply with GDPR requirements for users in the European Union, ensuring transparency, consent, and rights to access, correct, and delete personal data.
- California Consumer Privacy Act (CCPA): As a California-based business, we respect the privacy rights of California residents, including the right to access, delete, and opt-out of the sale of personal data.
For more information on how we handle your data and privacy, please refer to our full Privacy Policy or contact us at [email protected].
Contact Us
If you have any questions or concerns about these policies, or if you would like to exercise any of your rights under the CCPA, GDPR, or other laws, please contact us:
Canvas By N
Email: [email protected]
Phone: 818-600-8126
Website: canvasbyn.com
Acknowledgment
By using our website, booking appointments, or providing your personal information, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy, Terms of Service, SMS Consent, Cookie Policy, and Fee Notice.
This covers all necessary compliance aspects for Canvas By N. However, please ensure that these policies are reviewed and customized by a licensed attorney to ensure compliance with California laws, as well as federal regulations such as HIPAA (for medical information), if applicable.
