Privacy Policy – Canvas By N

Effective Date: December 1, 2024

At Canvas By N, we are committed to protecting your privacy and handling your personal information with the utmost care. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant regulations.

Data We Collect

We collect various types of personal data from you when you interact with our website or services. The types of data we may collect include:

• Personal Identification Information: This includes your name, email address, phone number, billing information, and account credentials.
• Health Information: If applicable, we may collect health-related data, such as your medical history, allergies, and other health information needed for specific services.
• Usage Data: We collect data about how you interact with our website, including your IP address, browser type, device information, and browsing patterns. This helps us improve your user experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor and analyze website usage, preferences, and behavior (see our Cookie Policy below for more details).

Why We Collect Your Data

We collect your personal data for the following purposes:

• To Provide Services: We use your information to schedule, manage, and provide medical spa treatments and consultations.
• Communication: We use your contact details to send appointment reminders, updates, promotional materials, and other communications related to our services.
• To Improve Our Services: We use your data to analyze website usage and user preferences, allowing us to enhance your overall experience.
• Legal Compliance: We collect certain personal data to comply with legal obligations and regulatory requirements.

Your Rights Under the CCPA, GDPR, and Other Laws

As a user of our website, you have the following rights concerning your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Correct: You can request that we correct any inaccurate or incomplete personal data.
• Right to Deletion: You may request the deletion of your personal data, subject to certain exceptions (e.g., compliance with legal obligations).
• Right to Opt-Out: You can opt-out of receiving marketing communications at any time.
• Right to Withdraw Consent: If you have previously provided consent for the processing of your personal data, you can withdraw that consent at any time.

For more information or to exercise your rights, please contact us at:

• Email: [email protected]
• Phone: 818-600-8126

Sharing Your Information

We respect your privacy and do not sell your personal data to third parties for marketing purposes. However, we may share your personal information under the following circumstances:

• Business Operations: We may share your information with third-party service providers who assist us with business functions such as payment processing, customer support, and website maintenance. These service providers are contractually obligated to protect your data and use it only for the purposes specified by us.

• Compliance with Legal Requirements: We may disclose your information when required by law, in response to legal processes, or to protect our rights, property, and safety.

• Sale or Merger: In the event of a sale, merger, or acquisition of our business, your personal data may be transferred to the acquiring entity. However, your data will continue to be protected under this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational needs. When we update our Privacy Policy, we will post the revised policy on our website, and the “Effective Date” at the top of this page will be updated accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Terms of Service – Rules for Use and Opt-In/Opt-Out Terms

By accessing or using the Canvas By N website and services, you agree to comply with the following Terms of Service. If you disagree with any part of these terms, you should stop using our website immediately.

Rules for Use:

• Eligibility: You must be at least 18 years old to use our website and services. By using our services, you confirm that you meet this eligibility requirement.
• Medical Disclaimer: The content on our website is provided for informational purposes only and should not be considered as medical advice. Always consult with a qualified healthcare provider before undergoing any treatments or procedures.
• Account Creation: Certain services may require account creation. By creating an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for keeping your account information secure.
• Prohibited Activities: You agree not to engage in any unlawful activities on our website, including impersonation, attempting to harm or disrupt the site, or violating any applicable laws.

Opt-In/Opt-Out Terms:

• Opt-In: By providing your personal information or making a purchase, you consent to receive communications from Canvas By N, which may include promotional content, service updates, and appointment reminders.
• Opt-Out: You can opt-out of receiving marketing communications at any time through the following methods:
  • Emails: Click the “unsubscribe” link in any marketing email.
  • SMS Messages: Reply “STOP” to any text message you receive from us.
  • Phone Calls: Contact us directly at [email protected] or 818-600-8126 to opt-out.

Please note that you may still receive transactional messages related to your appointments or orders, even if you opt-out of marketing communications.

SMS Consent: Explicit, Informed Opt-In with Easy Opt-Out Options

SMS Marketing Consent
By providing your phone number on our website or during the booking process, you explicitly consent to receive SMS messages from Canvas By N. These may include appointment reminders, promotions, service updates, and other relevant information related to our services.

Message Frequency: You may receive several text messages depending on your interactions with us (e.g., booking confirmations, service updates, and promotions).

Message and Data Rates May Apply: Standard messaging and data rates may apply depending on your mobile carrier’s terms.

To opt-out from SMS messages, reply “STOP” to any text message you receive. Alternatively, you can contact us at [email protected] or 818-600-8126.

Cookie Policy: If Tracking Tools or Cookies Are Used

Cookie Policy
Effective Date: 12/01/2024

Canvas By N uses cookies and similar tracking technologies to enhance your browsing experience on our website. By using this website, you consent to our use of cookies as described in this policy.

What are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and improve your experience on our website.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of the website, such as remembering your login or facilitating checkout.
• Performance Cookies: Help us track how you interact with the website, so we can improve functionality.
• Advertising Cookies: These cookies are used to deliver personalized ads based on your browsing behavior.

Managing Cookies:

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your user experience on our website. For more detailed information about how to disable cookies, visit your browser’s help section.

By continuing to use our website, you agree to the use of cookies as described in this policy.

Fee Notice: “Message and Data Rates May Apply”

Message and Data Rates May Apply:
When you opt into receiving SMS or other mobile communications, standard message and data rates charged by your mobile carrier may apply. Please check with your mobile provider for more information regarding applicable rates.

Compliance with Laws (TCPA, GDPR, and CCPA)

Canvas By N is committed to ensuring compliance with privacy and data protection laws, including:

• The Telephone Consumer Protection Act (TCPA): We ensure all SMS and phone communications are opt-in only, with an easy opt-out option available.
• General Data Protection Regulation (GDPR): We comply with GDPR requirements for users in the European Union, ensuring transparency, consent, and rights to access, correct, and delete personal data.
• California Consumer Privacy Act (CCPA): As a California-based business, we respect the privacy rights of California residents, including the right to access, delete, and opt-out of the sale of personal data.

For more information on how we handle your data and privacy, please refer to our full Privacy Policy or contact us at [email protected].

Contact Us

If you have any questions or concerns about these policies, or if you would like to exercise any of your rights under the CCPA, GDPR, or other laws, please contact us:

Canvas By N
Email: [email protected]
Phone: 818-600-8126
Website: canvasbyn.com

Acknowledgment

By using our website, booking appointments, or providing your personal information, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy, Terms of Service, SMS Consent, Cookie Policy, and Fee Notice.